*If there are extenuating circumstances, such as the death of a relative, incapacitation, rejection  of a visa application, any fees held by The Global Student at that time may be partly or fully  refunded but always in the absolute and unfettered discretion of the Managing Director.  

Any serious illness or incident that causes a student to withdraw must be documented by a  registered Doctor and formal written notification sent to TGS for assessment. The assessment  will be determined at the sole discretion of TGS and as such the recommendation by TGS of any  refund is final. TGS aims to work fairly and within the best interests of the students and the  partner programs. 

** should TGS not be able to confirm a placement by the deadline agreed for cut-off with the student or the university, the deposit will be refunded. 

Program deposits for most study and internship programs are $500 (some exceptions). Refer to  your Program Offer letter or University Program Coordinator for your specific program deposit  amount. 

Note: Accommodation deposits or full accommodation payments that have been made in  advance are often non-refundable (and are in addition to the program deposits and cancellation  penalties detailed above) within this time period, as these monies have already been applied to  guarantee accommodation. Accommodation deposits and payments often fall under a separate  refund policy, as accommodation providers may be separate companies external to the program  venue. 

Any event, group activity or trip organized as part of the packaged program is non-refundable if  the participant chooses not to attend or is not able to fully participate for any reason. 

A student can defer their TGS program for up to 12 months from the originally scheduled program start date. Fees will be updated for the new program date. Students can defer no more than twice within the same twelve-month period. All fees paid will be credited to the student's TGS account and remain with TGS. In the event that a student does not undertake their deferred program within 12 months and / or defers twice and still does not undertake a program with TGS, the standard refund policy (as above) will be implemented.